Effective April 1, 2008, all orders will have shipping and handling charges billed separately. This means when you add items to the shopping cart, you will only see the total for the items purchased MINUS SHIPPING COSTS. If you're paying by credit card, we will contact you with an accurate total prior to charging your card. If you're paying by Paypal, you will receive a separate invoice for shipping. Please note that your item will not be shipped until the additional funds are received.

Now you will not have any huge surprises when it comes to shipping. We charge actual handling fees - which for us amounts to the cost equal to any specialty packaging.

We are also now researching the most inexpensive way to ship your goods. Some items may be shipped via USPS while others may go UPS. Small items, like book marks and greeting cards, will benefit greatly as you will be actual shipping - often around $1 - as opposed to the high cost you're charged now. We realize this is inconvenient, but we hope that the money you're saving will make up for it. And saving money is a good thing!

Sample shipping prices: Unless you have a very large order or are just ordering several very heavy items, your shipping will RARELY go above $15 for insured delivery by either USPS or UPS. We do not intend to make any money off of your shipping costs!

I make every attempt to ship items out within 1 week of receipt of payment; unfortunately life sometimes gets in the way. During faire season (May through October), I may not be able to ship as often.

PLEASE ALLOW 2-4 WEEKS FOR DELIVERY!

Please note that shipping times for domestic and international mail are estimates only ! I have no control over mail that gets delayed, misdirected, etc. If you need an item by a certain date, email me prior to purchasing the item to make sure it’s actually possible. Michigan to Australia will not happen in a week unless the items are sent by express mail and that gets quite costly. I am open to all shipping options – just email me to discuss what we can do to get you your items in time.

Return Policy: Certain items can be exchanged if we are notified within 7 days of receipt of item. You will be given merchandise credit minus shipping costs. Shipping costs are only included in the credit if the item is not how we described it. This does not include damage that may have occurred during shipping! Items damaged during shipping are not exchangeable for any reason – this is why we insure your items!! Original paintings and special edition prints (rare, retired, embellished, etc) are not returnable or exchangeable. Open and Limited edition prints are not exchangeable one they have been opened.

I accept all payment types - Mastercard, Visa, Discover, American Express, Paypal, and Check/Money Order*. You may send cash, but do so at your own risk. If I don't receive the payment, I cannot send out your items.

*Please note that all checks AND money orders orders will be held for a minimum of 2 weeks to ensure they clear. Your items will not ship until we are sure there is no problem with payment. There is an additional $30 returned check fee on top of whatever fees your bank may charge.

Your credit card purchases will appear as sales @ indigoartservices.com . We process all our credit card payments through httP://www.propay.com

Please note that due to new industry regulations dealing with children and lead in products, we must stress that our items are NOT toys and they are not meant for children, especially those under the age of 12.  CPSIA requires that items made for children be tested for lead content, and while our suppliers may, we are just a reseller and we do not do this testing at this time.  For more information visit http://www.cpsc.gov/about/cpsia/cpsia.html#guidance

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